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Adopts Implementing Acts Outlining the Procedures for Applying This Regulation

At the Citizen's Office Holthausen, ID cards and passports can now be retrieved using a document pick-up kiosk located at Bahlenstraße 178-180. The self-service booth offerings 80 individual compartments allows for 24/7 pick-up, eliminating the need for an in-person visit.

Collect your personal ID cards or passports at the Citizen's Office Holthausen, situated on Bahlen...
Collect your personal ID cards or passports at the Citizen's Office Holthausen, situated on Bahlen Street 178-180, using a document pick-up box. This 80-compartment device provides a convenient and swift pick-up service, regardless of your schedule, eliminating the need for a physical presence.

Adopts Implementing Acts Outlining the Procedures for Applying This Regulation

Getting Your Hands on Important Docs Made Easy!

Welcome to the modern age, folks! Gone are the days of long lines and waiting around during office hours for your vital documents. Now, in the bustling city of Düsseldorf, Germany, you've got the Falkenberg Center on your side—open from Monday to Saturday, 7 am to 8 pm, making it easier than ever to collect your essential papers.

The deal is simple: If you've already submitted or invalidated your ID card or passport during the application process back at the Holthausen citizen's office, you're in the loop. But how can you keep tabs on when your new document is ready for pickup? Easy peasy, just head on over to www.duesseldorf.de/dva. Once you confirm your doc's ready, you can deposit your old ID or passport in the document dispensing box—it's flexible and available during extended hours.

Soon as you drop it off, you'll receive an email with a handy-dandy QR code—don't lose it! Use this code within the next seven days to get to the box, scan it, and enter your date of birth. If the deets are a match, you'll gain access to pick up your shiny new document. "Hey there, grabbing docs just got a whole lot easier with our slick new document dispensing box at Holthausen citizen’s office," shares Britta Zur, the city's Deputy Mayor for Citizen Services.

This service in Holthausen is simply a pilot project, city officials confirm. Over the coming months, they'll observe the box's reception and evaluate its effectiveness for potential future boxes across the city. But alas, it seems that planned expansions remain unclear—for now, diving into local authority news or contacting the city directly should provide the latest intel on the project!

  1. The document dispensing box at Holthausen citizen’s office, a pilot project, utilizes modern technology to simplify the process of picking up important documents.
  2. To verify if your new document is ready for collection, visit the official city website [www.duesseldorf.de/dva] and use the technology provided to check the status of your documents.

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