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AI-driven Bolthale AI breaks down language obstacles in Africa through innovative AI solutions

In Africa, where numerous languages are used, numerous individuals are denied access to services due to digital platforms' mainly catering to a limited set of global languages. This leaves a significant number of people, who don't understand these languages, unable to access vital services....

AI Technology Bolsters Language Challenges in Africa through Artificial Intelligence Solutions by...
AI Technology Bolsters Language Challenges in Africa through Artificial Intelligence Solutions by Bolthale

AI-driven Bolthale AI breaks down language obstacles in Africa through innovative AI solutions

Bolthale AI Empowers African Languages in Digital Services

Bolthale AI, a South African startup, is revolutionizing the digital landscape by developing AI-powered tools that support African languages. The company's mission is to ensure people can fully participate in the economies and societies they belong to, addressing the challenge of linguistic inclusion in the ongoing digital transformation across Africa.

The founders of Bolthale AI, who have a technical background in electrical engineering, recognized the need for more inclusive digital platforms. They saw that only about 8% of South Africans speak English at home, while most digital services are English-centric. This disparity led to the creation of Bolthale AI, which focuses on building AI "for Africa, in Africa, and by Africans."

One of the tools used by Bolthale AI is Gemini, a versatile AI system for various tasks. The startup also partners with Google for Startups, providing access to external AI tools for business operations. This partnership enabled Bolthale AI to participate in the Google for Startups Accelerator: South Africa.

Bolthale AI's tools are designed to make digital services more accessible to individuals who do not speak the predominant global languages. They offer these models to other organizations and innovators for integration into their solutions. This collaborative approach has been instrumental in the shift towards more inclusive digital platforms.

The rise of GenAI has also played a significant role in helping Bolthale AI's solutions get adopted. However, when the startup first began, AI wasn't widely known, requiring education and trust-building with people. A personal assistant tool called 'Mothusi' is used within Bolthale AI, which acts as an assistant in Setswana.

The team at Bolthale AI is working to create a more inclusive digital environment in Africa. They prioritize ongoing upskilling for their teams, including initiatives like "Speaky Wednesday" for sharing new AI tools and practices.

Bolthale AI's business revolves around core AI models and customer engagement platforms. The startup aims to break language barriers, allowing businesses and digital platforms to communicate and interact with users in their own African languages rather than predominantly English. This not only improves digital inclusion but also supports affordability and accessibility of AI technologies in sectors like healthcare and other vital services, helping to bridge gaps in access and engagement for African communities.

For instance, in South Africa, it is impossible to register a business or open a bank account online if one does not understand English, leaving many people behind. By providing AI solutions in African languages, Bolthale AI is helping to overcome such barriers and empower individuals to fully participate in the digital economy.

In conclusion, Bolthale AI is at the forefront of the movement towards more inclusive digital platforms in Africa. By focusing on AI-powered natural language processing tools and prioritizing African languages, the startup is helping to bridge the gap between digital services and the people who need them the most.

[1] Digital transformation in Africa: Bridging the language gap [2] Bolthale AI: Building AI for Africa [3] Bolthale AI: A South African Startup Bridging the Language Gap in AI [4] Bolthale AI: A South African Startup Tackling Digital Exclusivity [5] Bolthale AI: A South African Startup Empowering African Languages

[1] By developing artificial-intelligence-powered tools for African languages, Bolthale AI is playing a crucial role in digital transformation across the continent, making it possible for more people to participate in the digital economy.

[2] The startup's focus on technology, specifically artificial-intelligence and natural language processing, has been instrumental in bridging the language gap and making digital services more accessible to those who do not speak English.

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