B2B SaaS Account Manager with Extensive Experience Facing Chargebacks
In an exciting opportunity, fast-moving startup Chargeback.io is looking for an experienced Account Manager to join their team in Sweden or Dubai. This role is perfect for individuals who thrive in a customer-focused environment and are ready to make an impact from day one.
The Account Manager will serve as the primary point of contact for customers, ensuring they feel supported and the platform operates smoothly. Responsibilities include onboarding new clients, providing ongoing support through various communication channels, troubleshooting common platform issues, and actively working to improve the client experience.
To be successful in this role, applicants must have at least 2 years of experience in B2B SaaS or fintech account management, be fluent in English (spoken and written), and possess strong communication and problem-solving skills. The role focuses on relational client management rather than transactional tasks.
The Account Manager will also identify client pain points and work proactively to address them, with the goal of building long-term, trust-based relationships with clients, many of whom stay with the company for years.
To apply, candidates are required to send a video application that includes their name, location, background, excitement about the role, reasons for being a good fit, one achievement, and interests outside of work. The link to apply can be found at weworkremotely.com.
Chargeback.io is a company that helps online businesses protect their revenue by preventing chargebacks. The role requires quick thinking and problem-solving skills, excellent communication, and the ability to lead and deliver with freedom. The company is seeking individuals who are ready to take on this challenging and rewarding role.
So, if you're an experienced Account Manager looking for a dynamic and customer-focused role in a fast-moving startup, don't miss out on this opportunity. Apply today at weworkremotely.com!
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