Business Disarray: The Excessive Excitement Surrounding Autonomous Artificial Intelligence?

In the ever-evolving landscape of business, small companies are embracing technology to enhance productivity, revenue, and workforce development.

Ferrero North America Partners with U.S. Black Chambers for Entrepreneurs Initiative

Ferrero North America has joined forces with the U.S. Black Chambers, Inc. to launch the 2025 Famous Amos Ingredients for Success (IFS) Entrepreneurs Initiative. This program aims to provide financial support and resources to early-stage Black business owners.

Verizon Business Launches AI-Powered Text Messaging Solution

Verizon Business has entered the AI-driven market with the launch of the Verizon Business Assistant. This generative AI-powered text messaging solution is designed to automate customer interactions, providing instant responses to frequently asked questions and learning from interactions. When needed, it connects customers to live employees.

Zendesk Acquires Local Measure for Advanced Voice Solutions

Zendesk has announced its acquisition of Local Measure, a Contact Center as a Service (CCaaS) provider. This move is expected to bolster Zendesk's offerings in the voice solutions sector.

Adobe Enhances AI Capabilities in Adobe Experience Cloud

Adobe has announced new AI-driven capabilities in Adobe Experience Cloud, designed to enhance customer engagement across multiple channels.

Paychex Survey Shows Increasing Adoption of AI by Small Businesses

A new survey from Paychex reveals that small businesses across the U.S. are increasingly adopting artificial intelligence (AI) to boost productivity and revenue.

vcita's BizAI Upgraded with Agentic AI Capabilities

vcita's BizAI product has been upgraded with agentic AI capabilities, specifically designed for Small Businesses (SMBs). The upgraded BizAI aims to blend automation with human oversight, allowing businesses to streamline essential operations while maintaining control.

New Study Highlights Focus on Payment Process Automation

A new study from American Express reveals that the majority of businesses are looking to improve their payments processes in 2025, with automation emerging as a key focus.

Wix Introduces No-Code Solution for Customized Business Flows

Wix has introduced Wix Functions, a no-code solution that allows users to create customized business flows, automate pricing and checkout rules, and tailor app behavior.

Adobe Firefly Services and Models Enhanced for Scalable Content Production

Adobe has announced enhancements to Adobe Firefly Services and Firefly Custom Models for scalable content production.

Hostinger Launches AI-Powered No-Code Web App Solution

Hostinger has announced the global launch of Hostinger Horizons, an AI-powered no-code web app solution. The platform enables users to develop, publish, and host web apps without coding skills and without relying on third-party integrations.

U.S. Small Business Administration Announces National Program and Specialty Award Winners

The U.S. Small Business Administration (SBA) has announced the national program and specialty award winners for the 2025 National Small Business Week. The awards recognize businesses and resource partners for their contributions in various areas such as government contracting, disaster recovery, exporting, small business investment, and surety bonding.

Verizon Business Assistant Leverages Microsoft's AI Expertise

The AI agent behind Verizon Business Assistant, the new text messaging solution for small businesses, is supported by Microsoft's technology. Verizon Business Assistant leverages Microsoft's AI expertise, likely including integration with Microsoft Azure and AI models related to the Copilot AI assistant framework developed by Microsoft.

These advancements and initiatives are shaping the future of small businesses, offering opportunities for automation, improved customer engagement, and financial support.

Business Disarray: The Excessive Excitement Surrounding Autonomous Artificial Intelligence?