Clarkston Consulting Transforms Retail Client's Team Communication with Airtable
Clarkston Consulting has successfully implemented Airtable, a cloud-based data management tool, for a major retail client operating across the U.S. and Canada. The project aimed to improve communication between centralized planning teams and field operators, leading to the creation of a centralized calendar solution.
Initially, Clarkston identified a lack of singular sources of information between the client's centralized planning teams and field operators. To address this, Clarkston selected Airtable for its ability to consolidate information and create user-friendly visualizations.
Clarkston designed and developed Airtable processes tailored to the client's commercial and operations teams. This resulted in a significant improvement in team communication within c-store operations. The highlight of the project was the creation of a centralized calendar that consolidated the schedules of 10 planning teams into a single source of truth. This calendar, built using Airtable data, ensures field operators have access to accurate and up-to-date information.
The Airtable infrastructure serves as a template for further integration and communication across the organization. Clarkston's use of Airtable has not only improved immediate team communication but also laid the groundwork for broader integration initiatives the client is working on to integrate independent lines of business internally.
Clarkston Consulting's implementation of Airtable has transformed team communication for the client, resulting in a centralized calendar that provides a single source of truth for field operators. This project serves as a foundation for the client's ongoing integration initiatives, demonstrating the potential of Airtable as a versatile tool for data management and visualization.
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