ConnectWise CEO Pushes MSPs to Embrace AI for Long-Term Success
ConnectWise CEO Manny Rivelo has been advocating for managed service providers (MSPs) to embrace AI, emphasizing its potential for long-term success. He believes the industry should facilitate easier AI adoption for MSPs.
Rivelo, who has been promoting ConnectWise's 'Industry 5.0' approach for over a year, sees AI as a game-changer for MSPs. He believes automating routine tasks through AI can free up time for innovation and future-proofing businesses.
ConnectWise has been actively working on integrating AI into its portfolio. This year, the company collaborated with Pax8 to enhance its Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) solutions within Asio. The 'open ecosystem' approach ensures interoperability with other vendors, making AI adoption smoother.
The company's AI Center of Excellence focuses on internal operations and delivering AI-infused products. Rivelo is bullish on AI solutions, with partners like Slipstream IT leveraging generative AI and automation through the ConnectWise Asio platform to streamline IT services and achieve scalable growth.
ConnectWise is at the forefront of AI integration for MSPs. By automating routine tasks and fostering an open ecosystem, the company is helping MSPs embrace AI for internal use and to support their clients' AI adoption securely. Rivelo's advocacy for easier AI adoption underscores the potential of AI for MSP growth and SMB success.
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