Discourse on "AI with a Human Focus" featuring Ben Shneiderman
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On March 23, 2022, the Center for Data Innovation hosted a conversation from 12:00 PM to 1:00 PM (EDT) with Ben Shneiderman, Emeritus Distinguished University Professor in the Department of Computer Science at the University of Maryland. The conversation was moderated by Hodan Omaar, a Policy Analyst at the Center for Data Innovation. The focus of the discussion was Ben Shneiderman's book, "Human-Centered AI: Ensuring Human Control, Enhancing Human Performance."
The book argues for designing AI systems that prioritize human values, control, and collaboration rather than autonomous decision-making replacing humans. It emphasizes the integration of human judgment, ethical considerations, and user empowerment throughout AI development and deployment.
Key arguments in the book include:
- Human control over AI: AI should augment rather than replace human decision-making, keeping a "human-in-the-loop" to ensure accountability and ethical use.
- Enhancing human performance: AI should be designed to support human capabilities, helping people make better decisions and improving productivity without sacrificing autonomy.
- Transparency and explainability: AI systems must be understandable and interpretable by users to build trust and allow meaningful interaction.
- Ethical considerations: Development should incorporate fairness, privacy, and inclusiveness to avoid biases and unintended harms.
- Interdisciplinary design methods: The book promotes combining insights from human-computer interaction (HCI), cognitive science, and AI to create systems aligned with human needs.
The book does not provide specific details about the methods or techniques for achieving a human-centered AI. However, it encourages researchers, developers, business leaders, policymakers, and others to adopt a human-centered perspective on AI.
The advocates of human-centered AI believe in building safe, reliable, and trustworthy systems. The human-centered approach to AI, as proposed in the book, aims to promote AI systems that align with human values and needs. The conversation between Ben Shneiderman and Hodan Omaar delved into these topics, offering insights into the book and its advocacy for a human-centered approach to AI development.
[1] Shneiderman, B. (2021). Human-Centered AI: Ensuring Human Control, Enhancing Human Performance. MIT Press. [2] Shneiderman, B. (2021). Human-Centered AI: Ensuring Human Control, Enhancing Human Performance. Center for Data Innovation. Retrieved from https://www.datainnovation.org/2021/03/human-centered-ai-ensuring-human-control-enhancing-human-performance/
- The discussion between Ben Shneiderman and Hodan Omaar, hosted by the Center for Data Innovation, highlighted the importance of technology policy in adopting a human-centered approach to artificial-intelligence (AI) development.
- The book "Human-Centered AI: Ensuring Human Control, Enhancing Human Performance" by Ben Shneiderman emphasizes the integration of research in human-computer interaction (HCI), cognitive science, and AI to foster innovation in AI.
- According to the book, AI should prioritize human values, control, and collaboration, ensuring data is used ethically and transparently to build trust and empower users.
- The advocates of human-centered AI suggest that AI should enhance human performance, not replace it, and encourage the industry to focus on human-centered innovation and design methods.
