New Leadership at Comviva: President and COO Position Filled
In a strategic move to spearhead its growth and innovation, digital solutions provider Comviva has appointed Manish Agrawal as its new President and Chief Operating Officer (COO), effective July 1, 2025. Agrawal brings over three decades of cross-industry experience in telecom, manufacturing, and banking, financial services, and insurance (BFSI).
Most recently, Agrawal served as Global Practice Head - Telecom at Tech Mahindra, where he played a pivotal role in repositioning the company's telecom strategy and developing next-generation AI, SaaS, and data-driven solutions. He also led global presales for large transformation deals, working closely with top-tier telecom clients to drive business outcome transformation.
At Comviva, Agrawal will lead all product units and oversee the company’s technology transformation with a strong focus on integrating AI, agentic, and next-generation technologies. He will foster stronger cross-functional synergy across product lines to accelerate market growth, deepen customer engagement, and scale innovation as part of Comviva's strategic "Comviva 2.0" journey.
Agrawal's role is critical to executing Comviva's strategic goals by strengthening agility, cross-functional alignment, and customer-centricity, with the aim of delivering impactful outcomes globally for clients. The CEO, Rajesh Chandiramani, emphasised that Agrawal's transformative leadership and deep industry expertise will be central to advancing Comviva’s growth and innovation agenda.
Agrawal expressed his excitement about joining Comviva, stating that he looks forward to working with the senior leadership team to deliver the best customer experiences for Comviva's global clients. He also expressed his intention to enhance organisational capabilities for business growth and foster a culture of innovation and continuous improvement.
The digital ecosystem is rapidly evolving, and Comviva aims to adapt to these changes. By appointing Agrawal, the company aims to transform its product portfolio to meet the challenges of the evolving digital ecosystem, providing credible customer experiences and driving market growth. This appointment marks a significant milestone in Comviva's Comviva 2.0 journey.
- Agrawal will focus on integrating AI, agentic, and next-generation technologies as part of Comviva's technology transformation strategy.
- His role is essential for executing Comviva's strategic goals and advancing its growth and innovation agenda.
- Comviva aims to strengthen agility, cross-functional alignment, and customer-centricity under Agrawal's transformative leadership.
- Agrawal's primaryintentions are to deliver the best customer experiences and enhance organizational capabilities to drive business growth.
- The company aims to transform its product portfolio to meet the challenges of the evolving digital ecosystem, thereby providing credible customer experiences and driving market growth.
- The digital ecosystem is rapidly evolving, and Comviva, with Agrawal's appointment, aims to adapt and respond effectively, remaining competitive in the market.
