Pandemic Transforms Study Advising: Digital Formats Here to Stay
Kristin Busch, a study advisor at the Technical University of Braunschweig's Central Academic Advising (ZSB) office, has seen her role transform due to the pandemic. Once centered on in-person, on-site meetings, she now supports students digitally, with new formats emerging and expected to coexist with traditional methods even post-pandemic.
Before the pandemic, Busch's daily tasks involved face-to-face advising sessions and on-site meetings. However, with the onset of COVID-19, these interactions shifted online. The ZSB office has not offered on-site open office hours for over a year, with staff now reachable digitally, by phone, post, and through online appointment booking.
Digital meetings, such as Google Sites and Zoom meetings, have brought advantages like reduced time requirements and increased flexibility in location. Busch finds positive aspects in the situation, such as enforced deceleration and more time with family. Video consultations have also made advice more accessible for students not based in Braunschweig.
During the pandemic, the ZSB developed various digital advisory formats. These include online lectures, interactive online talks like Lunch & Talk sessions on relevant topics, and digital mailing lists for students with children. Even after the pandemic, digital formats are expected to enrich the advising process alongside on-site offers.
Kristin Busch's role as a study advisor has evolved due to the pandemic, with digital formats proving beneficial and likely to coexist with traditional methods post-pandemic. The ZSB continues to support students through various digital channels, making study advice more accessible and flexible.
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