Thousands of Airtel users experiencing issues with call and internet services; company issues a response
On August 18, 2025, a widespread network outage affected Airtel customers in India, causing disruption to businesses and daily activities. According to reports, the outage included issues with mobile phone services (71%), mobile internet (14%), and complete signal loss (15%).
The outage started around 4 PM and has been ongoing for approximately an hour. Over 3,500 users have reported the issue on Downdetector since the afternoon. The hashtag #AirtelDown is trending on social media in relation to the outage.
Airtel has acknowledged a voice calling issue affecting customers in Delhi-NCR. Initially, the company posted a statement about the outage on social media, but later deleted it. The mobile, SMS, and customer care services are currently down, and Airtel has yet to provide an expected timeframe for resolving the issue.
Many users on social media are expressing frustration about the prolonged outage. Some have asked Airtel to resolve the network issue immediately and provide an estimated time for restoration.
Airtel's website also appears to be down as part of the outage. The issue has been ongoing for approximately an hour, but a significant part of it has already been resolved, and the problem is not fully resolved yet.
Himani Jha, a tech news writer contributing to leading publications, is one of the many affected users. Despite the network outage, Himani enjoys exploring the vibrant culinary scene and discovering new cafes and restaurants. She also has a love for fine literature and timeless music.
Recent disruptions relate broadly to international undersea cable cuts affecting internet connectivity in regions including India, but no detailed city-level Airtel outage data matching that description was found.
As the situation develops, Airtel is expected to provide more information about the cause of the outage and the steps being taken to resolve it. In the meantime, users are advised to check the Airtel website and social media channels for updates.
Read also:
- "Dying Light: The Beast Outpaces Borderlands 4 in Remarkable PC Optimization, Yet Exposes Gearbox CEO's Insensitive Commentary"
- Unlawful MMO gold peddler cultivates around half a million dollars in income, triggering a tax dispute, followed by developers unveiling strategies to clamp down on real-world transactions
- Prices of transit tickets in Berlin and Brandenburg are on the rise
- Linde Wins Major Engineering Design Contract for Equinor's Low Carbon Hydrogen Project at H2H Saltend, Progressing Towards a Greener Future
