Top-Ranking Provider of Outstanding Mobile Phone Plans in Australia
In the Land Down Under, Aussie Broadband Emerges Victorious
Looks like we've found the best SIM-only phone plan provider in Australia for 2023: Aussie Broadband! This top-notch provider won the gold medal for overall satisfaction and several other categories, leaving ALDImobile in a close second.
Now, let's examine some of the country's major mobile service providers. Apparently, Telstra, Vodafone, and Optus failed to impress when it comes to SIM-only plans, languishing at the bottom of the overall satisfaction rankings[2]. Here are the details:
Overall, here's how they stacked up:
Aussie Broadband: 86%ALDImobile: 85%Belong: 84%Other*: 79%Average: 77%Telstra: 75%Vodafone: 74%Optus: 71%
Network Reliability:
Aussie Broadband: 81%ALDImobile: 81%Belong: 84%Other*: 78%Average: 77%Telstra: 79%Vodafone: 73%Optus: 74%
Network Coverage:
Aussie Broadband: 79%ALDImobile: 82%Belong: 85%Other*: 75%Average: 77%Telstra: 80%Vodafone: 70%Optus: 73%
Value for Money:
Aussie Broadband: 93%ALDImobile: 88%Belong: 85%Other*: 84%Average: 76%Telstra: 66%Vodafone: 75%Optus: 72%
- 'Other' refers to smaller mobile providers that were not reported on individually due to having fewer than 30 respondents for the survey[2].
In a different category, Telstra emerged as the best SIM + handset phone plan provider, though their score wasn't particularly noteworthy. On the flip side, Optus lagged significantly behind the other providers in this category, with a score of only 69%. The limited number of mobile service providers offering SIM + handset plans could be due to both insufficient responses and a smaller market for these types of plans[2].
Now, what's the secret sauce for choosing the perfect phone provider? Well, according to CHOICE's survey, the most important factors for consumers are:
- Value for money (61%)
- Network reliability (46%)
- Network coverage (45%)
- Internet connectivity (23%)
In intriguing news, SIM-only plans were favored by 69% of the survey participants, remaining unchanged from the 2021/22 survey results[2]. Moreover, no-contract plans have gained popularity, with 69% of participants using prepaid, post-paid, or pay-as-you-go plans, compared to 30% stuck in contracts.
CHOICE's scoring method for satisfaction ratings calculates scores out of 100 by asking respondents to rate their service provider on various attributes and overall satisfaction, across a seven-point scale that ranges from terrible to excellent. The findings are scrutinized for statistical significance to confirm scores that are statistically higher or lower than the average[3].
Eager to make smart, informed decisions about your phone plan? We've teamed up with search engine WhistleOut to provide you with the best deals. Simply hit the 'Search Providers' button above, and they'll help you find the perfect plan for you[3]. While we earn money when you buy through WhistleOut, this doesn't influence our rankings — it all goes straight back into our nonprofit mission[3].
Since 1960, we've been pursuing our mission of empowering Australian consumers, never taking ads or sponsorship. Instead, we're backed by members who appreciate our expert reviews and independent product testing. With us, you get unbiased advice that helps you make wise choices and protect your family[3]. So, what are you waiting for? Learn more about becoming a CHOICE member today[3]!
Stay Connected:Join the conversation on the CHOICE Community forum to share your thoughts or ask a question[4].
References:1. "Aussie Broadband leads the pack as the best mobile network in Australia." CHOICE, 31 Jan. 2023. Web. 31 Jan. 2023.2. "CHOICE's Mobile Phone Satisfaction Report 2023." CHOICE, 31 Jan. 2023. Web. 31 Jan. 2023.3. "How CHOICE Rates Mobile Networks." CHOICE, n.d. Web. 31 Jan. 2023.4. "CHOICE Community." CHOICE, n.d. Web. 31 Jan. 2023.
When looking for a new SIM-only plan, smartphone users might consider the top-ranked provider Aussie Broadband, known for its excellent value for money, network reliability, and overall satisfaction. To enhance their experience, they could pair their choice with the latest gadgets, ensuring compatibility with the chosen service provider.
